INTRODUCTION

This Privacy Policy describes how STORMS AI, INC. (“we,” “us,” or “our”) collects, uses, shares, and protects your personal data when you use our iOS application, STORMS (the “App”). We are committed to protecting your privacy and ensuring that your personal data is handled in a safe and responsible manner. By using the App, you agree to the terms of this Privacy Policy.

INFORMATION WE COLLECT

We collect the following categories of personal data:

Account Information: When you create an account, we collect your email address, username, and password. We might also ask for a date of birth to verify age requirements.

Images: We collect images you upload for skin analysis purposes. These images are stored securely and processed using our AI algorithms.

Face Data: When you use our skin analysis features, we may collect and process images containing your face. This face data is:

Used solely for skin analysis and condition tracking
Processed on-device where possible, with secure transmission when cloud processing is required
Never shared with third parties for advertising or marketing purposes
Stored using end-to-end encryption
Retained only for the duration of your active account plus 6 months (to allow for account reactivation)
Never used for facial recognition or identity verification
Never combined with other data sources to create user profiles

Usage Data: We collect data on how you use the App, such as which features you access, the frequency of your analyses, and your analysis history. We use Firebase to log this data.

Device Information: We automatically collect device information, such as device model, operating system version, unique device identifiers, and IP address.

Payment Information: Payment processing is handled through the Apple App Store, we do not directly collect payment information.

Location Data: We do not collect precise location data. However, we may infer general location based on your IP address.

Contact Information: If you contact us through our contact form, we will collect your email address, name, and potentially other contact details that you choose to provide.

Other Data: We may collect data related to your interaction with the app, such as settings preferences, or notification preferences.

HOW WE USE YOUR DATA

We use your data for the following purposes:

Providing the Services: We use your account information, images, usage data, and device information to provide skin analysis services, generate reports, and track your progress.

Personalizing Your Experience: We use data to personalize your app experience, such as providing tailored insights and recommendations based on your skin analysis.

Improving the App: We use data to analyze how our app is used, identify areas for improvement, and develop new features.

Notifications: We may send you notifications related to your analysis, progress, and tips for skin care.

Customer Support: We use contact information to respond to your inquiries and provide customer support.

Research and Analysis: We may use anonymized and aggregated data for research and data analysis purposes to improve our app.

Internal Operations We may use your data for internal reporting purposes and to generally ensure our services are functioning correctly.

We do not use your personal data for targeted advertising or promotional emails, and you will be able to opt out of any marketing communication.

DATA SHARING

We share your personal data with the following third parties:

Firebase: We share usage and device data with Google Firebase for analytics purposes.

Apple App Store: We share necessary data with Apple to process payments and subscription management.

Cloud Storage Providers: We may use third-party cloud storage providers to store your images and other data. We take steps to ensure they are reputable and compliant.

We do not sell your personal data to third parties. We may share anonymized and aggregated data with partners for research purposes. We do not share your information with advertisers or advertising networks. We do not share data with social networks unless you specifically share content using the sharing features of the App.

DATA SECURITY

We take the following measures to protect your data:

Encryption: We encrypt data in transit and at rest using industry-standard encryption protocols.

Access Controls: Access to personal data is restricted to authorized personnel only.

Security Protocols: We implement robust security protocols to protect our systems from unauthorized access, use, or disclosure.

Image Storage: Images are stored securely on cloud storage solutions using encrypted storage techniques.

Breach Notification: In the event of a data breach, we will notify affected users in accordance with applicable laws.

DATA RETENTION

We retain your personal data for as long as your account is active and for a reasonable period thereafter. Specifically:

Account Information: Retained while your account is active, and for up to six months after account termination.

Images: Retained while your account is active, and for up to six months after account termination to allow users to retrieve and use data if the users resubscribe.

Usage Data: Retained for a period of two years to monitor long term trends of usage.

Device Information: Retained for the period of your account being active.

Contact Information: Retained for up to six months after the resolution of a user issue.

You may request the deletion of your personal data, subject to certain legal obligations. We will process deletion requests within a reasonable time frame.

USER RIGHTS

You have the following rights regarding your personal data:

Access: You have the right to access your personal data that we hold.

Correction: You have the right to correct any inaccuracies in your personal data.

Deletion: You have the right to request the deletion of your personal data.

Data Portability: You have the right to receive a copy of your personal data in a commonly used format.

Objection to Processing: You have the right to object to the processing of your personal data, subject to certain conditions.

Withdraw Consent: You can withdraw any previously provided consent for your data use by contacting us.

To exercise any of these rights, please contact us at [dpo@storms.skin].

INTERNATIONAL DATA TRANSFERS

Your data may be transferred to and processed in the United States where our servers are located. We ensure that appropriate safeguards are in place to protect your personal data, such as Standard Contractual Clauses or similar mechanisms, where data is transferred internationally.

COOKIES/TRACKING TECHNOLOGIES

We do not use cookies directly in the app, but Firebase analytics may use tracking identifiers or similar technologies.

CHILDREN'S PRIVACY

The App is not intended for use by children under the age of 13. We do not knowingly collect personal data from children under 13. If we become aware that we have collected personal data from a child under 13, we will take steps to delete it as soon as possible. If a user is under 18 we require a parent or guardians permission to use our app.

UPDATES TO THE POLICY

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy within the App and/or by other reasonable means. Your continued use of the App following any changes constitutes your acceptance of the new policy.

If you have any questions or concerns about this Privacy Policy, please contact us at:

STORMS AI, INC. Los Angeles 90077 contact@storms.skin For Privacy Inquiries : dpo@storms.skin